LGPD · Law 13.709/2018
Privacy Policy
Last updated: [CONFIRM date]
[CONFIRM — this document is a structural template within the mockup. It must be reviewed by a lawyer and completed with the company's real details before launch. No company name, CNPJ, address, email or period below is real.]
1. Data controller
The controller of personal data processed through this site is [CONFIRM registered company name], CNPJ [CONFIRM], registered office at [CONFIRM full address], Florianópolis — Santa Catarina, Brazil.
Privacy contact: [CONFIRM DPO email]. Data Protection Officer: [CONFIRM name or “not applicable”].
2. What we collect and why
| Data | When | Purpose | Legal basis (LGPD art. 7) |
|---|---|---|---|
| Name | Valuation / contact form | Identify the enquiry | Pre-contractual steps (item V) |
| Phone / WhatsApp and email | Form / WhatsApp | Reply to the enquiry | Pre-contractual steps (item V) |
| Property type, neighbourhood and purpose | Free valuation form | Prepare the valuation and route it to the right agent | Pre-contractual steps (item V) |
| Saved properties | Kept in your browser only | Remember what you saved. It never leaves the device. | Legitimate interest (item IX) |
| Newsletter email | If you subscribe | Send new listings | Consent (item I) |
| Contract details | At contracting, off the website | Formalise the transaction | Legal obligation (item II) |
| Analytics cookies (Google Tag Manager) | Browsing, if permitted | Measure site usage. Does not load without consent. | Consent (item I) |
| Marketing cookies | Browsing, if permitted | Measure campaigns | Consent (item I) |
What this site never collects. CPF, proof of income, guarantor documents and bank details are not requested in any form on this site. The payment-slip reissue hands the visitor to Regente authenticated system over HTTPS; it is not a form on this page. Boleto fraud is endemic in Brazil, so always confirm on +55 48 3233-1919 before paying any slip received by message. [CONFIRM the official security wording and the system URL]
3. Cookies
Essential cookies keep the site working and remember your consent choice; they cannot be switched off. Analytics and marketing cookies are off by default and are only enabled if you tick the matching option in the banner. You can revisit your choice at any time by clearing site data in your browser.
| Category | Default | Examples | Retention |
|---|---|---|---|
| Essential | Always on | Consent record (stored in your browser) | [CONFIRM] |
| Analytics | Off | [CONFIRM tool — e.g. Google Analytics 4] | [CONFIRM] |
| Marketing | Off | [CONFIRM tool — e.g. Meta Pixel] | [CONFIRM] |
4. WhatsApp
The buttons on this site open a WhatsApp conversation with a pre-filled message. From the moment you send that message, the processing of your data in that app is also governed by Meta Platforms' privacy policy, over which we have no control.
5. Sharing
We do not sell personal data. We share it only with processors necessary to deliver the service:
- Website hosting — [CONFIRM]
- Analytics tool, if permitted — [CONFIRM]
- WhatsApp / Meta Platforms, when you start the conversation
- Public authorities, where legally required
International transfers: [CONFIRM — likely, if hosting or analytics sit outside Brazil. State the countries and safeguards.]
6. How long we keep it
Contact data and enquiries: [CONFIRM period]. Consent records: [CONFIRM period]. After that, data is deleted or anonymised, unless a legal retention duty applies.
7. Your rights (LGPD art. 18)
At any time, free of charge, you may request:
- confirmation that processing exists;
- access to your data;
- correction of incomplete, inaccurate or out-of-date data;
- anonymisation, blocking or deletion of unnecessary or non-compliant data;
- portability to another provider;
- deletion of data processed on the basis of consent;
- information about who we share your data with;
- information about your right to refuse consent and the consequences;
- withdrawal of consent.
To exercise any of these, write to [CONFIRM email]. We will reply within the statutory period. You may also petition the ANPD, Brazil's data protection authority.
8. Security
We apply technical and administrative measures to protect personal data. [CONFIRM measures — e.g. HTTPS, access control, backups]. In the event of a significant security incident we will notify you and the ANPD under art. 48.
9. Minors
This site is not directed at people under 18 and does not knowingly collect children's data. No image on this site depicts children or minors.
10. Changes
We may update this policy. The date at the top shows the last revision. Material changes will be flagged on the site.
Google Tag Manager and consent
Regente loads Google Tag Manager (GTM-P84HNL97) on the current site. In this architecture GTM is injected only after analytics consent, and through requestIdleCallback. Without consent no tag loads at all. In this mockup the consented branch is deliberately empty: nothing is measured and nothing is sent.
Listings, imagery and CRECI
CRECI/SC J-4922 appears in the utility bar, the footer and on every listing, as property advertising requires. No listing, price, reference or address from the Regente site is reproduced here, and every photograph is a stock placeholder — usage rights for real property photography, renders and drone imagery [CONFIRM].