LGPD · Law 13.709/2018
Privacy Policy
Last updated: [CONFIRM date]
[CONFIRM — this document is a structural template within the mockup. It must be reviewed by a lawyer and completed with the company's real details before launch. No company name, CNPJ, address, email or period below is real.]
1. Data controller
The controller of personal data processed through this site is [CONFIRM registered company name], CNPJ [CONFIRM], registered office at [CONFIRM full address], Florianópolis — Santa Catarina, Brazil.
Privacy contact: [CONFIRM DPO email]. Data Protection Officer: [CONFIRM name or “not applicable”].
2. What we collect and why
| Data | When | Purpose | Legal basis (LGPD art. 7) |
|---|---|---|---|
| Name | Booking form | Identify the booking | Pre-contractual steps (item V) |
| Phone / WhatsApp and email | Booking form | Confirm the booking | Pre-contractual steps (item V) |
| Date and number of participants | Booking form | Check availability | Pre-contractual steps (item V) |
| Prior experience / certification | Booking form | Match the activity to the level | Pre-contractual steps (item V) |
| Health declaration | Before the activity, where required | Activity safety — sensitive health data | Consent (item I) |
| Emergency contact | Before the activity | Activity safety | Consent (item I) |
| Analytics cookies | Browsing, if permitted | Measure site usage | Consent (item I) |
| Marketing cookies | Browsing, if permitted | Measure campaigns | Consent (item I) |
3. Cookies
Essential cookies keep the site working and remember your consent choice; they cannot be switched off. Analytics and marketing cookies are off by default and are only enabled if you tick the matching option in the banner. You can revisit your choice at any time by clearing site data in your browser.
| Category | Default | Examples | Retention |
|---|---|---|---|
| Essential | Always on | Consent record (stored in your browser) | [CONFIRM] |
| Analytics | Off | [CONFIRM tool — e.g. Google Analytics 4] | [CONFIRM] |
| Marketing | Off | [CONFIRM tool — e.g. Meta Pixel] | [CONFIRM] |
4. WhatsApp
The buttons on this site open a WhatsApp conversation with a pre-filled message. From the moment you send that message, the processing of your data in that app is also governed by Meta Platforms' privacy policy, over which we have no control.
5. Sharing
We do not sell personal data. We share it only with processors necessary to deliver the service:
- Website hosting — [CONFIRM]
- Analytics tool, if permitted — [CONFIRM]
- WhatsApp / Meta Platforms, when you start the conversation
- Public authorities, where legally required
International transfers: [CONFIRM — likely, if hosting or analytics sit outside Brazil. State the countries and safeguards.]
6. How long we keep it
Contact data and enquiries: [CONFIRM period]. Consent records: [CONFIRM period]. After that, data is deleted or anonymised, unless a legal retention duty applies.
7. Your rights (LGPD art. 18)
At any time, free of charge, you may request:
- confirmation that processing exists;
- access to your data;
- correction of incomplete, inaccurate or out-of-date data;
- anonymisation, blocking or deletion of unnecessary or non-compliant data;
- portability to another provider;
- deletion of data processed on the basis of consent;
- information about who we share your data with;
- information about your right to refuse consent and the consequences;
- withdrawal of consent.
To exercise any of these, write to [CONFIRM email]. We will reply within the statutory period. You may also petition the ANPD, Brazil's data protection authority.
8. Security
We apply technical and administrative measures to protect personal data. [CONFIRM measures — e.g. HTTPS, access control, backups]. In the event of a significant security incident we will notify you and the ANPD under art. 48.
9. Minors
This site is not directed at people under 18 and does not knowingly collect children's data. No image on this site depicts children or minors.
10. Changes
We may update this policy. The date at the top shows the last revision. Material changes will be flagged on the site.
What changes against the current site
The site Lituânia Turismo SC publishes today has no privacy policy and no cookie policy,
and still loads Google Tag Manager (container GTM-MFZM4HMH) on every visit without asking
anyone anything. That is real exposure under the LGPD. In this build nothing third-party fires before
consent, refusing is as easy as accepting, and the choice can be changed at any time from the footer link.
[CONFIRM whether they want to keep the existing GTM container].
The Google Translate widget is gone
Their current site offers English, Spanish and French through a hidden Google Translate widget. Besides earning nothing in search, a translation widget loads third-party scripts and can pass page content outside. It does not exist here: Portuguese, English and Spanish are real URL trees with written pages, and no translation script runs at all.
Who the controller is
Controller: Lituânia Turismo SC, Florianópolis (SC), Brazil. [CONFIRM the legal entity name, CNPJ and full address — no address appears on the current site]. Contact for any personal-data request: WhatsApp (48) 98436-5684 and contato@lituaniaturismosc.com.br. [CONFIRM the data protection officer — LGPD art. 41].
International departures
The catalogue includes a departure to Uruguay. International travel involves document checks and, in some cases, sending a passenger list to border authorities — an international data transfer made to meet a legal obligation, not for marketing. [CONFIRM exactly which data is required and who it is sent to].
Payments
No payment is processed on this site and no card details are collected here. Deposits, instalments and payment method are arranged directly with the agency. [CONFIRM payment methods — Pix expected — and the deposit and cancellation terms].
What this site does not claim
No departure date, duration, price, seat count, vehicle type, passenger capacity, luggage capacity, branch city, CADASTUR number, CNPJ, ANTT registration or street address appears in this build without being marked [CONFIRM]. A passenger capacity is never published without checking it against the vehicle registration document, and no review or rating has been created.