LGPD · Law 13.709/2018
Privacy Policy
Last updated: [CONFIRM date]
[CONFIRM — this document is a structural template within the mockup. It must be reviewed by a lawyer and completed with the company's real details before launch. No company name, CNPJ, address, email or period below is real.]
1. Data controller
The controller of personal data processed through this site is [CONFIRM registered company name], CNPJ [CONFIRM], registered office at [CONFIRM full address], Florianópolis — Santa Catarina, Brazil.
Privacy contact: [CONFIRM DPO email]. Data Protection Officer: [CONFIRM name or “not applicable”].
2. What we collect and why
| Data | When | Purpose | Legal basis (LGPD art. 7) |
|---|---|---|---|
| Name | Contact form | Identify who got in touch | Pre-contractual steps (item V) |
| Phone / WhatsApp | Contact form | Reply to the enquiry | Pre-contractual steps (item V) |
| Contact form | Reply to the enquiry | Pre-contractual steps (item V) | |
| City / area | Contact form | Assess the service area | Pre-contractual steps (item V) |
| Description of the job | Contact form | Prepare the quote | Pre-contractual steps (item V) |
| Photos sent via WhatsApp | When you send them | Assess the job and quote | Pre-contractual steps (item V) |
| Analytics cookies | Browsing, if permitted | Measure site usage | Consent (item I) |
| Marketing cookies | Browsing, if permitted | Measure campaigns | Consent (item I) |
| Company | Contact form | To understand whether the enquiry is corporate, industrial, healthcare or residential | Preliminary steps to a contract (item V) |
| Project type and delivery mode | Contact form | To route the conversation to the right practice area and know whether the work is on site or remote | Preliminary steps to a contract (item V) |
| City and state | Contact form | To assess travel, the applicable municipal legislation and approval feasibility | Preliminary steps to a contract (item V) |
| Name, job title and employer of a person giving a testimonial | Testimonials section | To publish attributed social proof. Third-party data, not the visitor’s — see the dedicated section below | Written consent of the data subject (item I) |
3. Cookies
Essential cookies keep the site working and remember your consent choice; they cannot be switched off. Analytics and marketing cookies are off by default and are only enabled if you tick the matching option in the banner. You can revisit your choice at any time by clearing site data in your browser.
| Category | Default | Examples | Retention |
|---|---|---|---|
| Essential | Always on | Consent record (stored in your browser) | [CONFIRM] |
| Analytics | Off | [CONFIRM tool — e.g. Google Analytics 4] | [CONFIRM] |
| Marketing | Off | [CONFIRM tool — e.g. Meta Pixel] | [CONFIRM] |
5. Sharing
We do not sell personal data. We share it only with processors necessary to deliver the service:
- Website hosting — [CONFIRM]
- Analytics tool, if permitted — [CONFIRM]
- WhatsApp / Meta Platforms, when you start the conversation
- Public authorities, where legally required
International transfers: [CONFIRM — likely, if hosting or analytics sit outside Brazil. State the countries and safeguards.]
6. How long we keep it
Contact data and enquiries: [CONFIRM period]. Consent records: [CONFIRM period]. After that, data is deleted or anonymised, unless a legal retention duty applies.
7. Your rights (LGPD art. 18)
At any time, free of charge, you may request:
- confirmation that processing exists;
- access to your data;
- correction of incomplete, inaccurate or out-of-date data;
- anonymisation, blocking or deletion of unnecessary or non-compliant data;
- portability to another provider;
- deletion of data processed on the basis of consent;
- information about who we share your data with;
- information about your right to refuse consent and the consequences;
- withdrawal of consent.
To exercise any of these, write to [CONFIRM email]. We will reply within the statutory period. You may also petition the ANPD, Brazil's data protection authority.
8. Security
We apply technical and administrative measures to protect personal data. [CONFIRM measures — e.g. HTTPS, access control, backups]. In the event of a significant security incident we will notify you and the ANPD under art. 48.
9. Minors
This site is not directed at people under 18 and does not knowingly collect children's data. No image on this site depicts children or minors.
10. Changes
We may update this policy. The date at the top shows the last revision. Material changes will be flagged on the site.
Third-party data: the testimonials section
This is the part almost no architecture site in Brazil covers. The testimonials section publishes the names, job titles and employers of real people who are not visitors to this site and never filled in a form. That is third-party personal data processing under the LGPD and it needs its own lawful basis — in practice, written consent from each named person (art. 7, item I), obtained before publication and revocable at any time (art. 8, § 5).
A testimonial standing on one website is not automatically a licence to publish it on another. Naming the company as a client is a separate permission from the individual’s permission, and logo use is a third thing again, requiring a trademark licence. [CONFIRM all three, in writing, for every testimonial]
If you are named on this page and want your name removed, ask through the contact channel below. Removal is done without requiring a reason.
Project confidentiality
Corporate, industrial and healthcare projects are frequently under non-disclosure agreements, and plant layouts, clinic plans and site plans can be security-sensitive information, not merely commercially reserved. No image, plan, section or BIM model view is published without a specific written release, project by project. [CONFIRM]
Photography
Architectural and interiors photography is almost always licensed from a named photographer. Every published image needs a credit and a usage licence — per image, not per project — and visualisation studio images (renders) carry their own separate credit and licence. [CONFIRM]
Retention
How long the data from an enquiry that did not become a project is kept: [CONFIRM]. Enquiries that become contracts follow the applicable tax and civil retention periods, which also need confirming in writing [CONFIRM].
Map
No third-party map is embedded on this page. The location block is a drawing of our own, and on the published site it becomes a link out to the visitor’s own maps app — which means no request leaves the browser for a map server before a deliberate click.