LGPD · Law 13.709/2018
Privacy Policy
Last updated: [CONFIRM date]
[CONFIRM — this document is a structural template within the mockup. It must be reviewed by a lawyer and completed with the company's real details before launch. No company name, CNPJ, address, email or period below is real.]
1. Data controller
The controller of personal data processed through this site is [CONFIRM registered company name], CNPJ [CONFIRM], registered office at [CONFIRM full address], Florianópolis — Santa Catarina, Brazil.
Privacy contact: [CONFIRM DPO email]. Data Protection Officer: [CONFIRM name or “not applicable”].
2. What we collect and why
| Data | When | Purpose | Legal basis (LGPD art. 7) |
|---|---|---|---|
| Name | Booking form | Identify the booking | Pre-contractual steps (item V) |
| Phone / WhatsApp and email | Booking form | Confirm the booking | Pre-contractual steps (item V) |
| Date and number of participants | Booking form | Check availability | Pre-contractual steps (item V) |
| Prior experience / certification | Booking form | Match the activity to the level | Pre-contractual steps (item V) |
| Health declaration | Before the activity, where required | Activity safety — sensitive health data | Consent (item I) |
| Emergency contact | Before the activity | Activity safety | Consent (item I) |
| Analytics cookies | Browsing, if permitted | Measure site usage | Consent (item I) |
| Marketing cookies | Browsing, if permitted | Measure campaigns | Consent (item I) |
3. Cookies
Essential cookies keep the site working and remember your consent choice; they cannot be switched off. Analytics and marketing cookies are off by default and are only enabled if you tick the matching option in the banner. You can revisit your choice at any time by clearing site data in your browser.
| Category | Default | Examples | Retention |
|---|---|---|---|
| Essential | Always on | Consent record (stored in your browser) | [CONFIRM] |
| Analytics | Off | [CONFIRM tool — e.g. Google Analytics 4] | [CONFIRM] |
| Marketing | Off | [CONFIRM tool — e.g. Meta Pixel] | [CONFIRM] |
4. WhatsApp
The buttons on this site open a WhatsApp conversation with a pre-filled message. From the moment you send that message, the processing of your data in that app is also governed by Meta Platforms' privacy policy, over which we have no control.
5. Sharing
We do not sell personal data. We share it only with processors necessary to deliver the service:
- Website hosting — [CONFIRM]
- Analytics tool, if permitted — [CONFIRM]
- WhatsApp / Meta Platforms, when you start the conversation
- Public authorities, where legally required
International transfers: [CONFIRM — likely, if hosting or analytics sit outside Brazil. State the countries and safeguards.]
6. How long we keep it
Contact data and enquiries: [CONFIRM period]. Consent records: [CONFIRM period]. After that, data is deleted or anonymised, unless a legal retention duty applies.
7. Your rights (LGPD art. 18)
At any time, free of charge, you may request:
- confirmation that processing exists;
- access to your data;
- correction of incomplete, inaccurate or out-of-date data;
- anonymisation, blocking or deletion of unnecessary or non-compliant data;
- portability to another provider;
- deletion of data processed on the basis of consent;
- information about who we share your data with;
- information about your right to refuse consent and the consequences;
- withdrawal of consent.
To exercise any of these, write to [CONFIRM email]. We will reply within the statutory period. You may also petition the ANPD, Brazil's data protection authority.
8. Security
We apply technical and administrative measures to protect personal data. [CONFIRM measures — e.g. HTTPS, access control, backups]. In the event of a significant security incident we will notify you and the ANPD under art. 48.
9. Minors
This site is not directed at people under 18 and does not knowingly collect children's data. No image on this site depicts children or minors.
10. Changes
We may update this policy. The date at the top shows the last revision. Material changes will be flagged on the site.
An existing policy, reviewed — not replaced
Jo Cintra already publishes a Política de Privacidade and a Política de Cookies. This document is a review of those pages, not generic text laid over them, and the existing URLs are preserved. [CONFIRM the full registered name, the CNPJ and the data officer].
What the travel enquiry collects
The enquiry on this site collects dates or an intended month, party composition and the reason for the trip — honeymoon, celebration, family, corporate. That is not sensitive data in the sense of LGPD art. 11, but it is information a client considers personal, so the purpose and the retention period are stated here rather than left implicit. The data is used to design and answer that enquiry, and it reaches a named consultant, not a shared inbox. [CONFIRM the retention period].
Issuing travel services
On booking, we process the data required to issue tickets, reservations and insurance — which means transferring information to airlines, hotels, ground operators and insurers, in Brazil and abroad. That transfer is necessary to perform the contract and to meet the requirements of the destination country’s authorities (LGPD, arts. 7, V and 33).
The wedding gift registry
The registry receives contributions from third parties toward a future service. Before the site describes that mechanic, the terms, the refund policy and the way contributions are held must be defined and published. [CONFIRM].
Foreign exchange
Foreign-exchange dealing in Brazil is regulated by the Banco Central and carried out through an authorised institution or as a correspondent of one. No FX service is advertised on this site until the authorisation or the partner institution is confirmed. [CONFIRM] — this is the highest-risk claim on the whole site.
Prices and currency
Nothing is publicly priced, and that is deliberate. Any figure that does appear will be in Brazilian reais (R$), with inclusions, exclusions and cancellation terms stated. If a foreign-currency figure is quoted, the FX basis and date appear alongside it — the company runs a foreign-exchange desk, so this situation will arise.